144 Rexel stores stay compliant using WHS MONITOR™

Rexel was looking for a centralised system to keep on top of its Workplace Health and Safety requirements, they found the solution in WHS MONITOR™.

Rxel logo WHSM

Rexel Australia has been contributing to the development of the trade electrical supplies distribution market worldwide for almost 50 years. With 144 branches nationwide and 1100 employees, Rexel offers a high level of customer service, quality products and information to help customers take advantage of the latest technology and cost saving strategies for their business.

When the company was looking for a centralised system to keep on top of its Workplace Health and Safety requirements, they found the solution in WHS MONITOR™.

“I was looking for a system that would meet our legal requirements, be easy to use for our roles as an electrical supplier that wouldn’t cost us an arm and a leg. Some of the systems our there are far too complicated for use in a wholesaling industry, WHS MONITOR™ is cost-efficient and it enables me to keep all the safety data sheets up to date in one system. We now use the system in 144 locations across Australia and each site has their system tailored to suit their requirements,” said Lionel Heath, Rexel Australia National Health and Safety Manager.    

“Overall, I think one of the biggest advantages of WHS MONITOR™ is that it is cloud based and can be accessed remotely. For example, if our Kalgoorlie branch suddenly needed an extra chemical added to the register, they can either load it on to the system themselves or call me to load it remotely.”

Lionel Heath, Rexel Australia National Health and Safety Manager

Rexel insert image WHSM

Having worked with WHS MONITOR™ in his roles in the past, Lionel introduced the system at Rexel Australia almost five years ago. The company uses the modules; Contractor Management and Chemical Management, which Lionel explains are of upmost importance to the business.

“We have a lot of external contractors, so we were looking for a user-friendly system for our staff and the contractors too. There are also systems out there that are free, but contractors have to pay to use the system so we may have lost a lot of contractors. I’ve had great feedback from them since we introduced the system, saying it’s easy to use. Another advantage is that you don’t need to carry a card to access the system at different sites,” he said. “There’s a QR code you can scan so people just keep it on their phone, which is so convenient.”

As well as providing a centralised system for contract management, Lionel was quick to point out WHS MONITOR™ has proved to be a simple and reliable way for Rexel Australia to manage chemicals at each site.

“WHS MONITOR™ have been very helpful listening to some of the ideas I’ve had and incorporating them into the system for us. For example, I wanted a Stock Keeping Unit (SKU) number added to the system so we could search by the SKU for simplicity and they were able to accommodate this,” he said.

“Each site also has the chemical system tailored to their needs because people in South Australia for example only want to look at the chemicals they are using and what they are doing, rather than seeing information from all of the other branches.”

A cloud-based system, WHS MONITOR™ comprises 120 unique, integrated modules across eight core units – HR Safety Management, Contractor Management, Policies and Procedures, Audits and Inspection, Chemical Management, Risk/Incident Management and Asset Management.

Fully customisable, it is suitable for all businesses regardless of size or the industries in which they operate. In other words, businesses can pick and choose the modules and functionality to suit them. And, as time goes on and they grow or change, they can add extra modules.

WHS MONITOR™ can also be accessed via all types of devices (desktop, tablet, mobile etc), and it allows businesses to provide each employee with different levels of access.

“Overall, I think one of the biggest advantages of WHS MONITOR™ is that it is cloud based and can be accessed remotely. For example, if our Kalgoorlie branch suddenly needed an extra chemical added to the register, they can either load it on to the system themselves or call me to load it remotely,” Lionel explained.

“The feedback we’ve received from employees and contractors has been positive. They have all found it easy to use and has enabled us to achieve national consistency. That’s important to the company.”

Watch our on-demand webinar

Attend our on-demand webinar for a complete look at the WHS Monitor system including a walkthrough of all the modules. See what WHS Monitor can do today!

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On-Demand Webinar

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WHS MONITOR™ helps keep Bus Queensland on the road

The nature of the industry – large vehicles operating on public roads, carrying members of the public – means that the company is bound by strict regulatory requirements to ensure business compliance.

Bus Queensland Image 1

The Pulitano Group is an operator of buses and coaches in Queensland and Victoria, running Bus Queensland, Cranbourne Transit in Melbourne’s south eastern suburbs and Victorian high country specialist carrier, Mansfield Mt Buller Bus Lines. 

The nature of the industry – large vehicles operating on public roads, carrying members of the public – means that the company is bound by strict regulatory requirements to ensure business compliance.

This is even more the case for the Bus Queensland arm of the business, which operate urban and school services across greater Brisbane, Ipswich, the Lockyer Valley, Park Ridge and Toowoomba – all of these services are undertaken on Queensland Government contracts.

“ It’s not that we have a lot of incidents throughout our companies, it’s that WHS MONITOR™ has helped develop a reporting culture, the system makes it easy to report hazards as well as to implement corrective action plans.”

Ralph Cobban, National Work Health and Safety Advisor for the Pulitano Group

As the National Work Health and Safety Advisor for the Pulitano Group of Companies, Ralph Cobban, was responsible for introducing WHS Monitor to all operations. A 15 year veteran of the workplace health and safety industry, like many other users of the WHS MONITOR™ compliance management software system, Ralph went looking for a new product that would do the job better.

“We have been using Arventa’s WHS MONITOR™ since May last year and the main reasons why we wanted the system was to better manage risk and compliance areas: to minimise risk of injury to employees and customers, while ensuring we complied with all industry requirements and the more specific needs of our Government contracts,” Ralph said.

“Previously we had used a different system for a couple of years but we were finding that it didn’t meet all of our needs. It was also something that everyone had been told to use – there had been minimal training prior to implementing the system and buy-in from staff was poor.”

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A system tailored for every customer

The Pulitano Group is using the complete WHS MONITOR™ system across its three businesses and Ralph said that the ability to customise the system and the excellent training provided has led to an enthusiastic response to the program company-wide, according to Ralph.

“Our initial contact with WHS Monitor was very positive and we were encouraged by the ability to tailor the WHS MONITOR™ system to our own requirements, and the process by which this was done was also engaging,” he said.

“We were able to get our management team involved from the outset, WHS Monitor held webinars for us and provided a great platform for two-way communication, which empowered us to customise the system for what we needed.

“Everyone was engaged prior to the system being implemented and this has yielded dividends in people’s willingness and enthusiasm to use the WHS MONITOR™ program.”

All staff on-board

As well as helping get staff on-board to better manage workplace health and safety, WHS MONITOR™ was also able to deliver efficiencies over the previous system. Prior to selecting WHS MONITOR™, The Pulitano Group was using a separate business system to monitor unplanned events, effectively causing double-handling of data which caused resentment towards the system by some staff.

Ralph said that a measure of WHS MONITOR’s uptake throughout the group was the popularity of the Incident Management module which includes features such as trends analysis, claims processing, lost time rates, corrective action plans, incident reporting and assessment and much more.

“It’s not that we have a lot of incidents throughout our companies, it’s that WHS MONITOR™ has helped develop a reporting culture, the system makes it easy to report hazards as well as to implement corrective action plans,” he explained.

Easy to use

Another factor that has endeared WHS MONITOR™ to The Pulitano Group is its ease of use.

“Unlike the preceding system, WHS MONITOR™ is much more user-friendly and functional – anyone can pick-up and use the system, you don’t have to be tech-savvy or even a trained safety officer, the system is very intuitive and easily captures everything we need,” Ralph said.

“The information we capture also needs to be easily accessible, our Queensland Bus contracts are all with the Queensland Government who do annual audits as well as spot testing, and using the WHS MONITOR™ platform the data is simple to access.”

The product and training aside, another area in which the WHS MONITOR™ team prides itself is in aftersales service and support, and by all accounts the company is delivery on this front as well, according to Ralph.

“Support from the implementation phase to the present has been fantastic,” he said.

“The system we’ve found to be very robust and reliable, and there’s been an excellent effort to understand our business requirements.  We highly recommend the WHS MONITOR™ system to others.”   

Watch our on-demand webinar

Attend our on-demand webinar for a complete look at the WHS Monitor system including a walkthrough of all the modules. See what WHS Monitor can do today!

James Young headshot

On-Demand Webinar

Presented by systems specialist James Young

Get an overview of all of WHS Monitor's modules and how they help your business

Watch Now →

Attend one of our virtual events

Keep an eye on our upcoming industry based events. We will be taking a deep dive into WHS issues and then opening up the floor to questions and discussions.