Ecodynamics manages compliance group wide with WHS MONITOR™

Ecodynamics uses a single WHS Monitor dashboard to track assets, equipment, incidents, return to work and more across multiple companies.

Ecodynamics Logo

Ecodynamics was founded in 1989 by three friends who saw an opportunity to start a unique landscaping business. Fast forward 32 years, with a lot of hard work, that small business has grown into Australia’s largest commercial landscaping business, employing roughly 150 people Australia-wide.  Ecodynamics manages largescale projects for both public and private sector clients including: Parks Victoria, Melbourne Water, Melbourne Airport, Lendlease and CPB Contractors. In addition to landscaping work Ecodynamics also produce in-house materials including mulch and operate nurseries in Victoria and NSW, growing over 2 million indigenous plants per year.

With such a wide scope Ecodynamics needed a group-wide safety platform that could manage every facet of their business, across 8 locations and 3 states. WHS Monitor provides Ecodynamics with a single integrated system covering all its compliance requirements in one solution. WHS MONITOR™ provides an end-to-end compliance solution with over 140 integrated modules across nine core categories – Risk, Incident, HR, Contractor, Chemical Management, Auditing, Policies and Procedures, Business Risk and Asset Safety.

“The benefit of having one integrated package from WHS Monitor has provided an efficient and streamlined single interface that provides accurate information across our group of companies, reports on service history for vehicles and plant, and tracks worker incidents and their return-to-Work programs.”

Andrew Roberts, SEQ Manager – Ecodynamics

Designed to be simple for workers, yet provide powerful reporting for managers, the system is used daily by staff on the ground to manage their safety activities:

“Daily, our staff conduct Plant and Equipment pre-starts, track and moderate Training programs, update our chemical registers, and manages the distribution of all our policy and procedures as per our AS/NZS 4801 and ISO 9001 requirements.” – Andrew Roberts, SEQ Manager – Ecodynamics

Having implemented WHS MONITOR™ in previous businesses, Andrew understood the importance of having a “single interface that provides accurate information across our group of companies.” Uniquely WHS MONITOR’s work health and safety system is completely integrated meaning every module is linked and crucial WHS information is shared between modules automatically, increasing efficiency, improving reporting, and reducing human error.

“The benefit of having one integrated package from Arventa has provided an efficient and streamlined single interface that provides accurate information across our group of companies, reports on service history for vehicles and plant, and tracks worker incidents and their return-to-Work programs.”

WHS Monitor is a proudly Australian owned and operated business, with sales, support and onboarding all housed locally, ensuring subscribers get the premium assistance when they need it. As Andrew puts it “The support we have from the WHS Monitor team is a Tier one level and consistent, all this and supporting an all-Australian product.”

To learn how WHS MONITOR™ can help your business, sign up for a free consultation today!

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144 Rexel stores stay compliant using WHS MONITOR™

Rexel was looking for a centralised system to keep on top of its Workplace Health and Safety requirements, they found the solution in WHS MONITOR™.

Rxel logo WHSM

Rexel Australia has been contributing to the development of the trade electrical supplies distribution market worldwide for almost 50 years. With 144 branches nationwide and 1100 employees, Rexel offers a high level of customer service, quality products and information to help customers take advantage of the latest technology and cost saving strategies for their business.

When the company was looking for a centralised system to keep on top of its Workplace Health and Safety requirements, they found the solution in WHS MONITOR™.

“I was looking for a system that would meet our legal requirements, be easy to use for our roles as an electrical supplier that wouldn’t cost us an arm and a leg. Some of the systems our there are far too complicated for use in a wholesaling industry, WHS MONITOR™ is cost-efficient and it enables me to keep all the safety data sheets up to date in one system. We now use the system in 144 locations across Australia and each site has their system tailored to suit their requirements,” said Lionel Heath, Rexel Australia National Health and Safety Manager.    

“Overall, I think one of the biggest advantages of WHS MONITOR™ is that it is cloud based and can be accessed remotely. For example, if our Kalgoorlie branch suddenly needed an extra chemical added to the register, they can either load it on to the system themselves or call me to load it remotely.”

Lionel Heath, Rexel Australia National Health and Safety Manager

Rexel insert image WHSM

Having worked with WHS MONITOR™ in his roles in the past, Lionel introduced the system at Rexel Australia almost five years ago. The company uses the modules; Contractor Management and Chemical Management, which Lionel explains are of upmost importance to the business.

“We have a lot of external contractors, so we were looking for a user-friendly system for our staff and the contractors too. There are also systems out there that are free, but contractors have to pay to use the system so we may have lost a lot of contractors. I’ve had great feedback from them since we introduced the system, saying it’s easy to use. Another advantage is that you don’t need to carry a card to access the system at different sites,” he said. “There’s a QR code you can scan so people just keep it on their phone, which is so convenient.”

As well as providing a centralised system for contract management, Lionel was quick to point out WHS MONITOR™ has proved to be a simple and reliable way for Rexel Australia to manage chemicals at each site.

“WHS MONITOR™ have been very helpful listening to some of the ideas I’ve had and incorporating them into the system for us. For example, I wanted a Stock Keeping Unit (SKU) number added to the system so we could search by the SKU for simplicity and they were able to accommodate this,” he said.

“Each site also has the chemical system tailored to their needs because people in South Australia for example only want to look at the chemicals they are using and what they are doing, rather than seeing information from all of the other branches.”

A cloud-based system, WHS MONITOR™ comprises 120 unique, integrated modules across eight core units – HR Safety Management, Contractor Management, Policies and Procedures, Audits and Inspection, Chemical Management, Risk/Incident Management and Asset Management.

Fully customisable, it is suitable for all businesses regardless of size or the industries in which they operate. In other words, businesses can pick and choose the modules and functionality to suit them. And, as time goes on and they grow or change, they can add extra modules.

WHS MONITOR™ can also be accessed via all types of devices (desktop, tablet, mobile etc), and it allows businesses to provide each employee with different levels of access.

“Overall, I think one of the biggest advantages of WHS MONITOR™ is that it is cloud based and can be accessed remotely. For example, if our Kalgoorlie branch suddenly needed an extra chemical added to the register, they can either load it on to the system themselves or call me to load it remotely,” Lionel explained.

“The feedback we’ve received from employees and contractors has been positive. They have all found it easy to use and has enabled us to achieve national consistency. That’s important to the company.”

Watch our on-demand webinar

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WHS MONITOR™ helps keep Bus Queensland on the road

The nature of the industry – large vehicles operating on public roads, carrying members of the public – means that the company is bound by strict regulatory requirements to ensure business compliance.

Bus Queensland Image 1

The Pulitano Group is an operator of buses and coaches in Queensland and Victoria, running Bus Queensland, Cranbourne Transit in Melbourne’s south eastern suburbs and Victorian high country specialist carrier, Mansfield Mt Buller Bus Lines. 

The nature of the industry – large vehicles operating on public roads, carrying members of the public – means that the company is bound by strict regulatory requirements to ensure business compliance.

This is even more the case for the Bus Queensland arm of the business, which operate urban and school services across greater Brisbane, Ipswich, the Lockyer Valley, Park Ridge and Toowoomba – all of these services are undertaken on Queensland Government contracts.

“ It’s not that we have a lot of incidents throughout our companies, it’s that WHS MONITOR™ has helped develop a reporting culture, the system makes it easy to report hazards as well as to implement corrective action plans.”

Ralph Cobban, National Work Health and Safety Advisor for the Pulitano Group

As the National Work Health and Safety Advisor for the Pulitano Group of Companies, Ralph Cobban, was responsible for introducing WHS Monitor to all operations. A 15 year veteran of the workplace health and safety industry, like many other users of the WHS MONITOR™ compliance management software system, Ralph went looking for a new product that would do the job better.

“We have been using Arventa’s WHS MONITOR™ since May last year and the main reasons why we wanted the system was to better manage risk and compliance areas: to minimise risk of injury to employees and customers, while ensuring we complied with all industry requirements and the more specific needs of our Government contracts,” Ralph said.

“Previously we had used a different system for a couple of years but we were finding that it didn’t meet all of our needs. It was also something that everyone had been told to use – there had been minimal training prior to implementing the system and buy-in from staff was poor.”

QLD bus image

A system tailored for every customer

The Pulitano Group is using the complete WHS MONITOR™ system across its three businesses and Ralph said that the ability to customise the system and the excellent training provided has led to an enthusiastic response to the program company-wide, according to Ralph.

“Our initial contact with WHS Monitor was very positive and we were encouraged by the ability to tailor the WHS MONITOR™ system to our own requirements, and the process by which this was done was also engaging,” he said.

“We were able to get our management team involved from the outset, WHS Monitor held webinars for us and provided a great platform for two-way communication, which empowered us to customise the system for what we needed.

“Everyone was engaged prior to the system being implemented and this has yielded dividends in people’s willingness and enthusiasm to use the WHS MONITOR™ program.”

All staff on-board

As well as helping get staff on-board to better manage workplace health and safety, WHS MONITOR™ was also able to deliver efficiencies over the previous system. Prior to selecting WHS MONITOR™, The Pulitano Group was using a separate business system to monitor unplanned events, effectively causing double-handling of data which caused resentment towards the system by some staff.

Ralph said that a measure of WHS MONITOR’s uptake throughout the group was the popularity of the Incident Management module which includes features such as trends analysis, claims processing, lost time rates, corrective action plans, incident reporting and assessment and much more.

“It’s not that we have a lot of incidents throughout our companies, it’s that WHS MONITOR™ has helped develop a reporting culture, the system makes it easy to report hazards as well as to implement corrective action plans,” he explained.

Easy to use

Another factor that has endeared WHS MONITOR™ to The Pulitano Group is its ease of use.

“Unlike the preceding system, WHS MONITOR™ is much more user-friendly and functional – anyone can pick-up and use the system, you don’t have to be tech-savvy or even a trained safety officer, the system is very intuitive and easily captures everything we need,” Ralph said.

“The information we capture also needs to be easily accessible, our Queensland Bus contracts are all with the Queensland Government who do annual audits as well as spot testing, and using the WHS MONITOR™ platform the data is simple to access.”

The product and training aside, another area in which the WHS MONITOR™ team prides itself is in aftersales service and support, and by all accounts the company is delivery on this front as well, according to Ralph.

“Support from the implementation phase to the present has been fantastic,” he said.

“The system we’ve found to be very robust and reliable, and there’s been an excellent effort to understand our business requirements.  We highly recommend the WHS MONITOR™ system to others.”   

Watch our on-demand webinar

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WHS MONITOR™ sows seeds of progress with Pacific Seeds

Without a centralised system, HMR drilling was finding it difficult to keep on top of its WHS compliance requirements. In need of a new approach, the company found the solution in WHS MONITOR™.

Pacific logo image

Two years ago when Iain Martin-Blakey took on the role of HR and WHS Lead in Australia for Pacific  Seeds – a prominent provider of crop solutions for the agricultural sector – what he found was not uncommon in terms of its processes around risk, incident, asset and HR safety management.

“The company was using a lot of paper-based systems, which were quite cumbersome,” Iain said.

“Basically the processes involved people going around with clipboards, making notes, ticking boxes and then imputing the details into spreadsheets before making reports and recommendations.”

Pacific Seeds is primarily a broadacre seed manufacturer that produces seeds at its own farming facility in Toowoomba while also sourcing product from licenced farms. The company then cleans, grades and distributes the seeds to clients Australia-wide. 

“The WHS MONITOR™ package is also cost effective. Once up and running and configured, it means less time is required to be spent on compliance, freeing up people’s time to work on other areas of the business”

Iain  Martin-Blakey, HR & WHS Lead, Pacific Seeds

Pacific Seeds Farmer

Given the breadth of working situations Pacific Seeds is exposed to, from general farming involving the day to day operation of plant and machinery, as well as the use of processing equipment and management of chemicals including, herbicides, fungicides and insecticides, its operational environment is complex.

Despite this, Iain believed that there was a better way of managing the various workplace procedures, and that there would be benefits in further growing a culture at the company of inclusiveness and raising safety awareness.

“I found that a lot of the responsibility for workplace safety was being left to too few. I wanted others to get on board and take greater responsibility – I wanted everybody to do their bit and become more involved,” he said.

How Pacific Seeds utilise WHS Monitor

With this mindset, Iain began looking for a platform or system that would let the company reach this goal. Having looked at what was available in the market, including platforms such as iAuditor, he came to the conclusion that these were just not suitable for Pacific Seeds.

“We wanted a centralised system that would be available Australia-wide, an umbrella system capable of providing all of our requirements in one,” Iain said.

Incorporating eight core units comprised of a total of 120 unique, integrated modules, as well as an extensive proprietary database, WHS MONITOR™ enables organisations to simply and effectively comply with their WHS obligations.

The system uses a live feed of its aggregated safety data, along with further information provided by the individual client, the system automatically and seamlessly creates customised WHS and Project Management Plans in real time.

“Pacific Seeds has been using all eight modules provided by WHS MONITOR™ for 18 months now and we are very pleased with what it’s given us – I’m confident that we’ll get even more benefits out of it in the months ahead. And actually, we’re now focusing on institutionalising the system company-wide,” Iain said.

“I didn’t want to implement a ‘veneer’ safety and compliance system, I wanted something that was both deep and wide.”

According to Iain, as well as involving a larger number of Pacific Seeds’ staff in taking greater ownership of risk management, safety compliance and related, the system’s ease of use means that previous processes that were only undertaken haphazardly because of the time taken, are now being closely overseen.

“The process of compliance and safety can be onerous, but WHS MONITOR™ makes it faster and easier – we now have much tighter and safer systems based on WHS,” he said.

“The WHS MONITOR™ package is also cost effective. Once up and running and configured, it means less time is required to be spent on compliance, freeing up people’s time to work on other areas of the business.”

Another benefit of WHS MONITOR™ Iain explained, is the level of advice, support and customisation that comes with the package.

“We’re over the moon with the support that the WHS MONITOR™ team have provided us, it’s been very thorough and the response to all of our requests and questions has been quick,” he said.

“I’m really looking forward to progressing the use of the system at Pacific Seeds in the coming months.”

Watch our on-demand webinar

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Taking the pain out of safety compliance for construction company

By implementing WHS MONITOR™, Sydney’s QPA was able to successfully simplify the task of ensuring its subcontractors complied with safety regulations.

QPA Logo

Construction company, Quality Projects Australia (QPA) specialises in renovations, extensions and basic building work. Covering the whole Sydney region as well as the Illawarra, the company has a special focus on creating outdoor entertainment areas as well as outdoor water-resistant kitchens.

QPA’s current workforce of eight includes two builders, a landscaper, two apprentice carpenters, and admin staff.

According to Safe Work Australia, construction remains one of the most dangerous industries in Australia. For the period 2016 – 2017, the industry recorded 13,280 serious injury claims; and in 2017 there were 30 workplace fatalities in the sector.

“We’ve been lucky in that sense. For us, up until now, WH&S has mainly involved keeping on top of compliance; and ensuring that our sub-contractors are licensed and insured.”

Jeremy Ebers, one of QPA’s Directors

Quality Projects Australia

As such, it is crucial that construction companies recognise Workplace Health and Safety (WH&S) as a top priority and work to meet all their legal obligations in this area.

QPA is one organisation that does this. Its dedication to WH&S compliance has proven its worth and the company has had no major safety incident in its six years of operation.

“We’ve been lucky in that sense. For us, up until now, WH&S has mainly involved keeping on top of compliance; and ensuring that our sub-contractors are licensed and insured,” said builder Jeremy Ebers, one of QPA’s Directors.

“Keeping track of all that information can be really difficult for a small business, particularly when you consider that at any one time we can be dealing with 30 or 40 sub-contractors from all trades.”

How QPA use WHS Monitor

To simplify this task, in the middle of 2018 QPA turned to WHS MONITOR™, a modular, cloud-based WH&S compliance management software system.

Incorporating eight core units comprised of a total of 120 unique, integrated modules, as well as an extensive proprietary database, WHS MONITOR™ enables organisations to simply and effectively comply with their WH&S obligations.

One of the advantages of WHS MONITOR™ is that it is suitable for all businesses, regardless of size or industry. It can be customised according to the requirements of each individual business. Those who use it can add or remove modules as they grow or their needs change. You 

QPA, with its frequent use of sub-contractors, chose the ‘Contractor Management’ module, as well as ‘Safe Work Method Statements’, ‘Material Data Safety Sheets’, and ‘Job Safety Analysis’.

Focusing on the Contractor Management module Ebers explained that, before purchasing WHS MONITOR™, he handled the entire compliance process himself.

“I did it all manually. We did have a template for a WH&S management but in every instance, I had to fill it out as a hard copy on site, then get all our trades to sign it,” he said.

“It was mayhem. Sub-contractors emailed me their certificates; I tried to set up my own reminder system through Office, which meant I’d get unexpected pop-ups letting me know I had to chase somebody up for renewals and things like that. It was a very painstaking process.”

So, have things changed since the switch?

“Completely. Using WHS MONITOR™, we can get all trades to complete online inductions and, if any of their details are approaching their expiry dates, we receive an email alerting us of the fact. It’s actually transferred a lot of the burden from us to the trades themselves. They update their own details, which means I don’t have to chase them up,” said Ebers.

He explained that, while he does most of this compliance work from a desktop computer in his office, on-site he and his employees tend to access WHS MONITOR™ through tablets and Smartphones.

“The subcontractors all have their own log-ins, which means they can digitally sign safety management plans for each job. Everything’s secure, saved to the Cloud,” said Ebers.

“Initially some of the subcontractors didn’t like the extra responsibility of using WHS MONITOR™, but they all soon came to realise that it works well for them too. They need to upload all their details when they first use it, but after that first use, it doesn’t take much effort at all.

Watch our on-demand webinar

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Attend one of our virtual events

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WHS MONITOR™ lightens drilling company’s safety load

Without a centralised system, HMR drilling was finding it difficult to keep on top of its WHS compliance requirements. In need of a new approach, the company found the solution in WHS MONITOR™.

HMR logo WHSM

Founded in 2008, Kalgoorlie-based HMR Drilling Services is a precision exploration, diamond and Geotech drilling operation. With a management team that, combined, boasts more than 65 years of mining industry experience, the company delivers timely, cost effective and small footprint drilling services.

“We have a couple of surface diamond drill rigs, but right now we’re heavily focused on underground diamond drilling projects. These types of projects account for about 90 per cent of our work,” said Kevin Petersen, HMR Drilling Services’ Business Development and Innovation Manager.

“While we operate all over Australia, at present most of our work takes place in Western Australia, New South Wales and Tasmania.” 

HMR has around 170 employees and Kevin explained that number includes just 10 office staff.

“The bulk of our employees work out in the field as drillers, drill assistants, supervisors, drill fitters and light vehicle fitters,” he said.

“For us, one of the main requirements was the ability to handle employee induction and training. WHS MONITOR™ covered that really well.”

Kevin Petersen, HMR Drilling Services’ Business Development and Innovation Manager

Perhaps more so than any other industry, across the mining sector there is a deep understanding of the importance of workplace health and safety compliance. When asked what particular Workplace Health and Safety (WHS) challenges drilling companies face, Kevin pointed to risks associated with the use of rotating equipment, mobile plant, stored energy and manual handling tasks.

“In addition to the risk that these hazards pose, our employees also operate in hot and humid underground environments, which in itself poses a risk of heat related illness,” he said.

“There have been advances within the industry regarding autonomous and semi-autonomous rod handling, but these advances only address certain aspects of manual handling associated with diamond drilling. We are therefore still heavily reliant on our systems and processes to ensure the safety of our people.”

Addressing these issues is one of HMR Drilling Services’ top priorities. “We are committed to ensuring that each and every one of our employees makes it home safely each shift. Subsequently, we’re committed to ensuring we meet all WHS compliance obligations,” Kevin said.

HMR Drill Operator

How HMR use WHS Monitor​

To do this, HMR Drilling Services uses WHS MONITOR™, a modular, cloud-based WHS compliance management software system, designed to ensure that organisations are able to meet their compliance obligations.

“Before WHS Monitor our compliance management was all paper-based. While everyone was doing their best to track and record everything, nothing was centralised,” said Kevin.

The company clearly needed a change.

“The first step was establishing all our systems and processes and implementing the appropriate training. Once that was up to speed, the next phase was to find the right centralised system to manage it all. We wanted a user-friendly solution that satisfied all our requirements and that we could use out in the field,” said Kevin.

“For us, one of the main requirements was the ability to handle employee induction and training. WHS MONITOR™ covered that really well. Another attractive factor was the configurability of the system. The ability to setup all of HMR’s processes into the system was a big drawcard. That combination of configurability, functionality and value was what sold us.”

The Modules

WHS MONITOR™ comprises 120 unique, integrated modules across eight core units: Risk Management, Incident Management, Asset Management, Contractor Management, Policies and Procedures, HR Safety Management, Chemical Management, Hazard Registers.

Fully customisable, it is suitable for all businesses regardless of size or the industries in which they operate. In other words, businesses can pick and choose the modules and functionality that suit them. And, as time goes on and they grow or change, they can add (or drop) modules.

Apart from the Induction and Training functionality, HMR Drilling Services also uses the Risk, Asset Management, Policies and Procedures, HR Safety Management, Chemical Management and Reporting modules.

According to Kevin, HMR Drilling purchased the system to be used by their entire workforce. Initially they focussed on PC access before moving to use of the system by all staff on mobile devices.

Pointing to the Induction and Training modules as examples, he said he is delighted with the change WHS MONITOR™ has brought to the company. All employees are now in a position to complete all their procedure reviews electronically and do written assessments either on or offline.

In addition, supervisors and trainers can complete practical assessments electronically, whilst offline (and underground). Removing seven to eight steps from the company’s old training process, this improves efficiency and compliance.

“All our guys are managing their own training records. On top of that, the feedback we’ve received from them has all been positive. Not only do they see it as a step in the right direction, but they have all found it easy to use. It’s a win for everybody,” Kevin said.

Watch our on-demand webinar

Attend our on-demand webinar for a complete look at the WHS Monitor system including a walkthrough of all the modules. See what WHS Monitor can do today!

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Presented by systems specialist James Young

Get an overview of all of WHS Monitor's modules and how they help your business

Watch Now →

Attend one of our virtual events

Keep an eye on our upcoming industry based events. We will be taking a deep dive into WHS issues and then opening up the floor to questions and discussions.

How we ensure automated, streamlined WHS compliance for local government

Due to the wide range of services provided by local government, the responsibilities and therefore the associated risks for any council is extensive.

Likewise, the workplace health and safety issues – and therefore the WHS compliance responsibilities – these bodies face are numerous. They need to be able to ensure that all of their employees are properly trained, all of their workplaces are safe and that correct procedures are always followed.

Due to the responsibility of local government to provide services with the highest level of WHS compliance, councils need to effectively demonstrate, on a daily basis, their commitment to safety. What councils need is a way to streamline WHS processes and demonstrate due diligence at all levels of the organisation.

Uniquely, WHS MONITOR™ automatically delivers a complete work health and safety management plan by drawing from the information contained in all deployed modules.

Accessible via all types of devices (desktop, tablet, mobile) WHS MONITOR™’s interactive Work Health and Safety processes can be applied to all areas of a local council’s operations and responsibility, and for its entire workforce (including full-time employees, part-time and casual employees, and contractors).

Executive level employees have access to dashboard reports which provide an overview of the entire operation. These allow them to exercise due diligence in identifying areas of concern and monitoring completion by department managers, supervisors and so forth.

This is the most efficient approach to health and safety available. Because WHS MONITOR™’s dashboards are dynamic and updated in real time, executives are able to always keep on top of compliance issues.

“WHS MONITOR™ simplifies the potentially complicated and time-consuming task of ensuring WHS compliance for all involved.”

Logical and easy to use

WHS MONITOR™ provides a simple, reliable way to comply with all WHS obligations; Providing councils the peace of mind that comes with knowing theyare doing the right thing by all of their stakeholders.

With a range of access levels, all Council employees have access to all the information they need. In other words, as the road worker and parking inspector are accessing the platform via their mobile phones, WHS personnel and more senior management can simultaneously be viewing the same data from their desktops.

While the workers on the ground would have access only to relevant information to their role, managers and supervisors are provided with access relevant to their role.

In effect, this provides councils with three lines of defence. It means that employees at all levels can do their part to ensure the workplace is safe.

Across Australia, local governments have always strived to lead the way in terms of Workplace Health and Safety. WHS MONITOR™ provides the means to achieve this goal simply and effectively.

Watch our on-demand webinar

Attend our on-demand webinar for a complete look at the WHS Monitor system including a walkthrough of all the modules. See what WHS Monitor can do today!

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Attend one of our virtual events

Keep an eye on our upcoming industry based events. We will be taking a deep dive into WHS issues and then opening up the floor to questions and discussions.

Delivering WHS peace of mind

Concerned about new chain of responsibility regulations, Hotham Freight turned to WHS MONITOR™ to help meet its workplace health and safety responsibilities. The result was everything the company had hoped for.

Hotham Logo image

Based in the Victorian town of Bright, Hotham Freight provides year-round freight services from Melbourne, Albury, Wodonga and Wangaratta to the Victorian ski resorts of Mt Hotham, Dinner Plain and Falls Creek.

“We work with a wholesale food business called Peak Pantry. We do the transport and distribution for them up to the ski fields,” said Hotham Freight Director, Adam Booth.

As Adam explained, the company employs six people in total including drivers and warehouse workers.

“Overall, I would say that WHS MONITOR™ has provided us with the peace of mind that comes with knowing that we are meeting all our legal responsibilities. Having it means we know we are doing the right thing by our employees. That’s important to me.”

Adam Booth – Director

Hotham Freight’s WHS responsibilities

Having worked with WHS MONITOR™ in his roles in the past, Lionel introduced the system at Rexel Australia almost five years ago. The company uses the modules; Contractor Management and Chemical Management, which Lionel explains are of upmost importance to the business.

“We have a lot of external contractors, so we were looking for a user-friendly system for our staff and the contractors too. There are also systems out there that are free, but contractors have to pay to use the system so we may have lost a lot of contractors. I’ve had great feedback from them since we introduced the system, saying it’s easy to use. Another advantage is that you don’t need to carry a card to access the system at different sites,” he said. “There’s a QR code you can scan so people just keep it on their phone, which is so convenient.”

When the company was looking for a centralised system to keep on top of its Workplace Health and Safety requirements, they found the solution in WHS MONITOR™.

“I was looking for a system that would meet our legal requirements, be easy to use for our roles as an electrical supplier that wouldn’t cost us an arm and a leg. Some of the systems our there are far too complicated for use in a wholesaling industry, WHS MONITOR™ is cost-efficient and it enables me to keep all the safety data sheets up to date in one system. We now use the system in 144 locations across Australia and each site has their system tailored to suit their requirements,” said Lionel Heath, Rexel Australia National Health and Safety Manager. 

“We implemented the system in response to the national chain of responsibility law changes that were introduced in 2018.” he said.

“Frankly, I don’t think a lot of people really understand the requirements in terms of things like reporting. They don’t realise that the law now requires a three-step process, including sign off on delivery and full documentation.

According to Adam, that’s why he first considered WHS MONITOR™. It seemed to be a reliable and simple way for Hotham Freight to comply with its physical chain of responsibility obligations.

“When I started discussions with WHS MONITOR™, it didn’t take long for me to realise that my initial instinct was right. I had a lot of questions about what we do and if the system had the functionality we would require, and the answer to every one of these questions was ‘yes’,” he said. “It does everything we want it to do.”

How Hotham Freight uses WHS MONITOR™

A cloud-based system, WHS MONITOR™ comprises 120 unique, integrated modules across eight core units – HR Safety Management, Contractor Management, Policies & Procedures, Audits & Inspection, Compliance/Safety Self Audit, WHS Project Management, Chemical Management, Reporting, and Mobile & Digital Access.

Fully customisable, it is suitable for all businesses regardless of size or the industries in which they operate. In other words, businesses can pick and choose the modules and functionality that suit them. And, as time goes on and they grow or change, they can add (or drop) modules.

The modules that Hotham Freight uses are Induction, SQ & E Systems, and Policies & Procedures. As Adam explained, the company has not yet implemented the Environment & Chemicals module, but plans to do so in due course.

“While we don’t transport chemicals of any kind, this module will cover all the materials (oils, etc.) we use to maintain our fleet.” he said.

WHS MONITOR™ can be accessed via all types of devices (desktop, tablet, mobile, etc.), and it allows businesses to provide each employee with different levels of access.

“As the company’s Director, I control most of it through my desktop, then all our drivers have the mobile app and can access what they need,” said Adam.

“These guys all use it on a daily basis, mainly for pre-starts. They carry out vehicle inspections in the morning, then during the day if they identify anything on their vehicles that isn’t working, they can log it immediately.”

Hotham Freight Truck

Not restricted just to an organisation’s own employees, WHS MONITOR™ can also be used with contractors and other external workers.

“While we use it mainly for our own employees, we do use external mechanics, and we were able to register them within the system as such,” said Adam.

He said that, following the positive experience when he first approached WHS MONITOR™, the implementation of the system also went very smoothly.

“The team down there were all really helpful and were ready to assist with anything we needed. Overall, I would say that WHS MONITOR™ has provided us with the peace of mind that comes with knowing that we are meeting all our legal responsibilities. Having it means we know we are doing the right thing by our employees. That’s important to me.” said Adam.

“And, on top of that, it has simplified the whole process of compliance. If I tried to do on paper what I can do with WHS MONITOR™, I reckon it would take me about two and a half days a week. Now, it only takes me two hours.”

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On-Demand Webinar

Presented by systems specialist James Young

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